Mobile Infrastructure Technician

WHAT'S THE JOB?

Reporting to the Senior Manager, Infrastructure Services, the mobile technician role plays a vital part in keeping technology based infrastructure running and secure.

This is a field based role on a rotation based schedule, actioning items that require a hands on presence locally, and preforming preventative maintenance as required to ensure systems remain optimized. Travel is required for this position.  This role is safety sensitive, Pre-employment Drug and Alcohol testing is required. 

Service, repair and install network and Internet systems

• Local management of Network switches, access points, security appliances and aggregation equipment.
• Replace or maintenance systems as required.
• Ensure high level or standards, cable clean up, performance optimization. 
• Maintain exterior systems such as satellites, antenna, or P2P radios

Service, repair and install TV systems

• Service and install Pico and Holland style head-end systems
• Service and install Analog and digital cable systems in the remote lodge environments
• Install physical television sets and monitors including brackets and cable pulls.

Service, repair and install Survallance and security systems

• Repair and replace cameras and NVR equipment as required
• Install camera and security systems, including alarms, sensors, and support hardware.
• Complete backups and firmware updates locally.
• Service and repair access control systems, and AI based platforms, guest door lock systems, etc.  

Provide Local IT and technical support for all technology-based systems

• Support remote support teams with repair and changes on site
• Work with users to improve comfort and education
• Repair and support computers, phones, printers and scanners, and any other technology based system.

who are we looking for?

• Highschool diploma
• Higher technology-based education at a collage, university, or polytechnic level.
• 1 or more Certifications in Cisco, Ubiquity, Fortinet or equivalent
• First-aid, confined space, working at heights, CSTS, AWP and WHIMIS
• Minimum 5 years’ experience in a technician role